Job Title: Head Guide and Reservations/ Front House/ Spa Therapist Couple
Company:
Job description: Hospitality and Outdoor- New Vacancy- Field Guide/Reservations and Spa CoupleMadikwe Game ReserveRequirementsReservations/ SpaMinimum 2 years’ experience in hospitality as FOH/Reservations/Spa Therapist.Responsible for reservations and FOH duties as well as assisting lodge managers and filling in while GM couple is on leave so overseeing all aspects of lodge operations, including guest services and the various departments such as: housekeeping, maintenance, and F&B.The candidate will also be required to stand in while the current spa therapist/reservationist goes on leave, therefore must be fully qualified somatologist (ITEC, CIDESCO, SAAHSP or CIBTAC) and able to perform a range of treatments competently.Spa Treatments include: Massage (Deep Tissue, Swedish, Hot Stone, Aromatherapy, Indian Head and Reflexology), Facials, Manicure/Pedicures, Body Wraps and Exfoliation treatments.It is crucial that the person is trustworthy, punctual, reliable, presentable and a team-player.Good Communication skills are also a must and maintaining high standards of service and hospitality to exceed guest expectations.This individual should also be able to assist with general administration at the lodge therefore strong administrative and organizational abilities essential.Coordinate bookings/reservations, check-ins, and check-outs efficiently – taking and processing payments.Curio shop sales and monthly stock takes.Experience on PANHospitality reservations and accounting system would be a huge advantage.Duties will also include hosting of guests/agents and handling guest inquiries, concerns or complaints, and special requests in a professional and timely manner. Good command of the English language is a necessity as they will be dealing with mostly international guests.Further responsibilities will be doing room checks and overseeing housekeeping department.Managing and supervising lodge staff, work schedules, leave applications, assign tasks, and monitor staff performance to maintain high standards of service.Attention to detail, problem-solving skills, and the ability to work under pressure and leading by example is very important.Availability to work flexible hours and extra hours when required.Own transportHead Guide/ Assistant ManagerNQF 4 Nature Site Guide + Full Trails GuidePrDPValid First Aid CertificateDEAT/ NDT registered for NorthwestPrevious history with managing the Guiding department and Maintenance department.Previous 5-star experienceAdvanced Rifle Handling CertificatePackage on offerR apply below – R apply below per month (Depending on Experience)1 bedroom house, no pets/ kidsAll MealsUniforms6 weeks on, 2 weeks onAnnual LeaveMedical Aid (available after 6 months)Provident Fund (available after 6 months)UIF contributionsStarting Date: November/ December 2024To Apply: apply below .zaJob ID362010Job TitleHead Guide and Reservations/ Front House/ Spa Therapist CoupleEmployer Type–Job Type–FT/PT–Province–Town/CityMadikweSalary TypeMonthlySalaryR35 000 – R40 000 pmStart DateNovember/ December 2024
Expected salary: R35000 – 40000 per month
Location: Madikwe, North West
Job date: Wed, 13 Nov 2024 23:19:22 GMT
Professional CV Tips for Success – jobsguru.co.za
- Contact Information: Use a professional email address and include a phone number. LinkedIn or a personal website can also add value.
- Personal Statement: In 2-3 lines, summarize your strengths and career goals, tailored to the job you’re applying for.
- Work Experience: List roles in reverse-chronological order. Focus on achievements with measurable results, e.g., “Increased sales by 20%.”
- Education: Only list qualifications relevant to the job or recent achievements if early in your career.
- Skills: Include both technical and soft skills. Use keywords from the job description to improve ATS compatibility.
- Formatting: Stick to one or two clean fonts, consistent margins, and ample white space. Avoid graphics unless you’re in a creative field.
- Proofreading: Errors harm your credibility. Review carefully or ask someone else to check for mistakes.
For more guidance, visit jobsguru.co.za.
