Job Title: Luxury Travel and Lifestyle General Manager
Company:JTJ Group
Job description: Luxury Travel and Lifestyle General Manager – GautengFull job descriptionExecutive Luxury Travel and Lifestyle General Manager sought for an established Luxury Tour Operator (Africa, Greece and India) with offices in Johannesburg South Africa, India and Virginia USA – African Temptations!African Temptations has been serving the UHNWI U.S. market for the past 25 years with an average Guest rating of 97.8%. The ideal candidate will be committed, flexible, and eager to learn, with a strong background in Luxury travel reservations management and a true passion for serving Guests and travel. African Temptations create custom designed, private, safe, luxurious, and extraordinary Safaris to small group UHNWI’s in the U.S., traveling through Africa, Greece, and India. We are dedicated to continuing our tradition of providing exceptional Guest experiences. Successful candidate must be well travelled, hands-on, professional, and confident. Required to develop, manage and grow the reservation team who handles reservations from initial enquiry all the way through to follow up after the Guests have travelled. Understanding of U.S. culture, etiquette, travel preferences and writing in U.S. English will be beneficial. The successful candidate will be working at our Head Office based in Randburg, Gauteng while liaising with our offices in India and USA. Competitive and market-related salary offered. If you are enthusiastic about travel and meet the criteria, African Temptations would love to hear from you. Please send your CV and references to lizelle@africantemptations.com today… Good luck!Minimum RequirementsHigh school diploma or equivalentTertiary certificate/degree in Travel & Tourism or Hospitality10-15 years in the global luxury travelIntermediate to advanced proficiency in Microsoft Suite (as in-house software system is MS Outlook, Excel and Word based)Knowledge of at least 1 GDS travel, 1 tour operating system and industry legislation/partnersExperience with cloud services, online collaboration tools, and project management softwareStrong organizational skills, time management and attention to detailBudgeting and Financial controlFinancial managementExceptional customer service skillsProblem-solving abilities and ability to accept a challengeNeeds to show initiative and work independentlySelf-disciplined and motivatedTeam player with a positive attitudeDuties and ResponsibilitiesDesigning, reserving, and managing complex, sophisticated and exclusive Luxury African and International travel itinerariesProactively managing all tour operations and collaborating with domestic and Int’l staff to ensure the ongoing perfection in Guest travel experiences, therefore maintaining the company’s already outstanding Guest ratingsBuilding and maintaining excellent relationships and partnerships with luxury service suppliers for mutual benefitManaging complex quotations, and travel budgets and ensuring that deadlines are metWill need to research, evaluate, select and inspect appropriate suppliers such as hotels, lodges, camps, and transport providersBy using business templates and checklists to make up and deliver our innovative Guest packages and adhering to our established timelines and deadlinesResolve Guest complaints and issues in a timely and professional mannerMaintain a clean and organized work areaCarrying out of additional duties as requestedKeep updated with company policies, procedures, and system updatesEmbrace a culture of continuous learning and improvement.BenefitsLearning and growth opportunitiesCompetitive salary and benefitsVisit your destinationsBecome part of an amazing Team where we have fun and care about our Guests and each otherJob Type: Full-timePay: From R40 000,00 per monthExperience:global luxury travel: 10 years (Preferred)Location:Gauteng, Gauteng (Preferred)
Expected salary: R40000 per month
Location: Gauteng
Job date: Tue, 10 Sep 2024 22:05:23 GMT
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