Job Title: Wine Steward
Company:
Job description: Career Growth Hospitality Recruitment is looking for a passionate and knowledgeable Wine Steward to join the team at a prestigious 5-star hotel on the Atlantic Seaboard in Cape Town. The ideal candidate will possess in-depth knowledge of wines, excellent customer service skills, and the ability to provide wine pairing recommendations that enhance the overall dining experience.Responsibilities:
- Present and serve wines to guests professionally, ensuring an impeccable standard of service.
- Advise guests on wine selections, providing recommendations based on their preferences, the menu, and wine pairing principles.
- Assist in developing and maintaining an extensive, world-class wine list in collaboration with the Food & Beverage Manager. Update the wine list regularly based on stock availability and seasonal trends.
- Maintain the hotel’s wine cellar, ensuring proper storage, stock rotation, and optimal wine conditions (temperature, humidity, etc.).
- Maximize wine sales through active promotion, upselling, and cross-selling, ensuring guest satisfaction.
- Conduct wine education and tasting sessions for staff to enhance their knowledge and service delivery, ensuring they are equipped to assist guests with wine inquiries.
- Monitor and manage wine inventory, perform monthly stock takes, and assist in ordering wine supplies, ensuring sufficient stock levels and minimizing wastage.
- Engage with guests to create memorable dining experiences, explain wine tasting notes, origins, and stories, and answer any queries regarding the wine selection.
- Ensure that all wines are served in accordance with the hotel’s high standards and comply with legal requirements (e.g., licensing laws, health and safety).
Requirements:
- Minimum of 2-3 years of experience as a Wine Steward/Sommelier in a luxury hotel or fine dining establishment.
- Extensive knowledge of local and international wines, vineyards, and wine production techniques. A sommelier certification or wine-related qualification is preferred.
- Excellent interpersonal and communication skills, with the ability to interact confidently with guests and deliver high-end service.
- Strong ability to upsell and recommend wines that align with guests’ tastes and preferences.
- High level of precision in wine service and cellar management, with excellent organizational skills.
- Availability to work in shifts, including weekends, holidays, and evenings.
- Fluent in English; additional languages are a plus.
Job ID361785Job TitleWine StewardEmployer Type–Job Type–FT/PT–Province–Town/CityCape TownSalary TypeMonthlySalaryR10,000 – R12,000Start Date2024
Expected salary: R10000 – 12000 per month
Location: Cape Town, Western Cape
Job date: Sun, 17 Nov 2024 23:54:24 GMT
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