Job Title: Customer Service Advisor
Company:
Job description: This purpose of the role is to provide high quality customer service, both face to face and on the telephone, on a daily basis to meet customer needs. This role acts as the initial point of contact in welcoming customers, responding to enquiries and complaints and in gathering and providing relevant information.Selection CriteriaThe successful candidate will have:Demonstrated experience within a Local Government customer service environment, providing quality customer service, face to face and telephone;Effective oral and interpersonal communication skills;Demonstrated skills in conflict resolution and dealing with difficult customers;An ability to work co-operatively as part of a team and independently without close supervision;Ability to use computer applications;Ability to collect, receipt and balance monies on a daily basis;Demonstrate a commitment to Work, Health and Safety and Cultural Diversity principles.Salary range: R 12000 – R 15000 per month.The post appeared first on .
Expected salary: R12000 – 15000 per month
Location: Aliwal North, Eastern Cape – Ukhahlamba, Eastern Cape
Job date: Tue, 25 Feb 2025 23:17:41 GMT
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- Contact Information: Use a professional email address and include a phone number. LinkedIn or a personal website can also add value.
- Personal Statement: In 2-3 lines, summarize your strengths and career goals, tailored to the job you’re applying for.
- Work Experience: List roles in reverse-chronological order. Focus on achievements with measurable results, e.g., “Increased sales by 20%.”
- Education: Only list qualifications relevant to the job or recent achievements if early in your career.
- Skills: Include both technical and soft skills. Use keywords from the job description to improve ATS compatibility.
- Formatting: Stick to one or two clean fonts, consistent margins, and ample white space. Avoid graphics unless you’re in a creative field.
- Proofreading: Errors harm your credibility. Review carefully or ask someone else to check for mistakes.
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