Job Title: Field Service Engineer
Company:The Hiring House
Job description: Job Summary Key Performance Areas
– You will be required to support our software solutions, integration of Industrial Tools and Assembly Systems and projects for our customers.
– You will be part of the Service Business Line and support our Industrial Technique Divisions Motor Vehicle Industry (MVI) and General Industry (G’).
– We are seeking a highly skilled and motivated software professional capable of supporting the installation and configuration of complex production systems.
– Additionally, you will be responsible for conducting thorough technical analyses of installed solutions in case of malfunctions and providing contract support.
– The ideal candidate should demonstrate proficiency in managing production-critical systems within industrial environments.
– You should possess a deep understanding of the relationship between customer production processes and the corresponding software products and solutions.
– Communicate with various stakeholders, product company and other customer centers.
– Accountability of order execution with operational excellence.
– Support for Service Level Agreement finalization.
– Support for successful project executions with Automation task related to Software.
– Strong collaboration with Product Sales Team for new projects including demos.During the project phase
– Integration of new software solutions into existing technical customer environments.
– System installation and configuration of software products including tools and their controllers.
– Handling of change requests.
– Testing and validation.
– Problem analysis and elimination of errors.
– Customer trainings.
– Supporting customer in pilot phases, while ramping up the production.During the maintenance phase additionally:
– Ongoing remote or onsite production support.
– Follow up on IT incidents with product company.
– Shift support if necessary.
– Reconfiguration and modification.
– Software updates.
– Preventive Maintenance, Calibration and other services (such as Installation and Commissioning, troubleshooting etc.) related to Industrial tools.Qualifications & Experience
– Degree or diploma in Information Technology/Electronics and Communication, or equivalent.
– Certification courses in software and database are advantageous.
– Proven professional experience as a system administrator in the IT sector.
– Minimum 3+ years of relevant experience in the field.
– Valid driver’s license.
– A Team Player with strong communication skill.
– Server and workstation administration on Windows and UNIX, preferably including cluster technologies.
– Installation and troubleshooting of hardware platforms.
– Network technology and data communications.
– ORACLE and Microsoft SQL Server installation and administration.
– Webserver installation, management and troubleshooting: Apache, IIS.
– Fluent in verbal and written English, additional local languages would be advantageous.
– Basic knowledge in industrial automation, fieldbus technique and PLC programming are desirable.
– Advantageous to have experience with software programming and scripting languages.
– Self-motivated with a strong sense of responsibility.
– Ability to handle complex multitasking situations under pressure.
– Proactive, dynamic and enthusiastic.
– Excellent interpersonal and organizational skills.
– Capability of adapting to flexible schedules.
– Willing to travel extensively as per business requirement.
– Collaborative: Engages actively as a team player, enjoys expanding their network, and seeks learning opportunities by leveraging diverse competencies and perspectives from others, while also sharing their own knowledge and experience.
– Open-minded: Adaptable and globally-oriented, passionate about continuous learning and exploring new horizons. Quick to adapt to unfamiliar situations and seize opportunities. Curious about different cultures, eager to discover fresh perspectives and innovative ideas.
– Resourceful: Proactively seeks improvements and innovative solutions, utilizing available resources effectively. Takes initiative to drive progress and embraces advancements in technology to seize opportunities.
– Entrepreneurial Mindset: Assumes responsibility and is driven by achieving results. Naturally curious, excels in uncovering innovative and practical solutions to real-world challenges, demonstrating persistence in following through to deliver outcomes.Please call us on 0100300127NB: Should you not hear from us within 6 weeks, please consider your application unsuccessfulThe Hiring HouseCompany
Expected salary: R20000 – 22000 per month
Location: Gauteng
Job date: Fri, 20 Dec 2024 00:03:12 GMT
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