Job Title: Food and Beverage Floor Manager
Company:JTJ Group
Job description: Food and Beverage Floor Manager – Cape TownFull job descriptionAn exciting opportunity for an experienced Food and Beverage Floor Manager has become available for our client’s, a leader in the hospitality industry in South Africa. The F&B Floor Manager will be responsible for the effective day-to-day shift management of Food & Beverage operations (including restaurants, beverage operations and / or food and beverage service in the casino operations), with specific regard to achieving profitability for specific outlets; maintaining products and standards of operation; maximising customer satisfaction; delivery of the F&B business objectives, and developing a cross-functional talent pipeline within food & beverage.Start date is 01 January 2025Roles & responsibilities included but not limited to:1) Shift ManagementPut in place staff scheduling and duty allocations to ensure maximum coverageHandle shift briefings / handovers / shift reportsInteract and be present on the floor during service to understand and assist clients with requests, special requirements, recommendations, concerns, resolution of complaints, etc.·Manage staff appearance and floor appearance/ functioning of equipment and systems for the outletProvides feedback and reports back to management on the performance and challenges within the restaurantManage the control of stock and operating equipment as per SOP for the outletCash-ups at the end of the shiftCompletes shift reports2) Delivered F&B Plan Implementation:Develop outlet objectives and deliverables in line with Unit F&B strategyFacilitate the communication and implementation of F&B deliverables for the outletConduct risk analyses i.t.o impact on short term profit marginsProvide clear delegation of authority and accountability for deliverablesManage and allocate people and operational resourcesCommunicate plans relative to promotions and strategies to relevant staff and stakeholders within the unitAlign plans with EE, SD and procurement transformation strategies which contribute towards BBBEE targets being achieved for the property3) Product Enhancement:Collaborate with the F&B Manager to complete a competitor analysis of food and beverage in property catchment areas including pricing comparisonsConduct product performance analyses / reviews and make recommendations to address opportunities and gapsProvide product rationalisation on a regular basis or as requiredMotivate new product enhancementsCompile action plans for the implementation of approved projectsMeasure ROI and performance on a regular basis4) F&B Standards & Governance:Monitor F&B standards and processesAlign practices with new legislative compliance around health, hygiene, safety and the environmentImplement sufficient control measures (including systems and processes) & checks within each outlet to mitigate any financial risk to the business. All staff in F&B to adhere the policy and procedures.Conduct weekly walkabouts of all F&B front of house and back of house areas to monitor complianceEncourage a waste management culture and ensure all staff are trained.Work with internal stakeholders (maintenance, finance, HR, and security) to identify risk areas and address these5) People Management and Development:Manage staff conditions of employment, e.g. attendance, absenteeism, leave, adherence to policies and proceduresManage productivities and payroll costs for the outlet Identification of employee training needsPerform on the job training and coaching to close developmental gaps and build succession for a talent pipeline within the outletManage employee relations within the departmentStaff communication and motivationPerformance contracting, reviews and developmentProvides resources and removes obstacles to performanceRecruit and resource for talent for positions within the departmentOnboarding of new staff membersQualifications & Experience:3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level5-6 years in the food and beverage industry of which at least 2 years experience in a supervisory role within the food and beverage environmentAbility to work shifts that meet operational requirementsPhysically able to move operating equipmentHave an open attitude to perform similar functions in alternative outlets due to operational requirementsShould the above excite you, submit your updated CV, qualifications and professional headshotShould you not hear from us within 14 days, please consider your application unsuccessfulJob Types: Full-time, PermanentPay: R270 000,00 – R300 000,00 per yearApplication Question(s):Are you able to work overtime, weekends, public holidays and late shifts?Education:Diploma (Required)Experience:Food and Beverage Floor Management: 6 years (Required)Location:Cape Town, Western Cape (Required)
Expected salary: R270000 – 300000 per year
Location: Cape Town, Western Cape
Job date: Fri, 29 Nov 2024 23:20:05 GMT
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