Job Title: Supervisor: Branch Operations (Insurance)
Company:AtripleA Recruitment & Temps
Job description: Job Summary Supervisor: Branch OperationsLocation: Kwa Zulu – NatalSalary: R22 000 p.mOur client in the insurance industry is looking for a Branch Operations Supervisor to supervise branch administration and operations.Responsibilities:Supervise all client liaison and sales support in the branch offices
- Supervise the service delivery to internal & external clients
- Manage the client service of walk in and telephonic enquiries
- Manage compliance and effectiveness of client service levels
Supervise new business policy administration
- Oversee and manage the efficiency & accuracy of data capturing for the group
- Oversee compliance of quality assurance on all new business processes
- Maintain and monitor new business and returns registers
Information Reconciliation & Reporting on Branch Office Operations
- Compile and submit weekly client service administration activity reports
- Reporting to manager on claims progress and activities
- Provide weekly stats to Sales on outstanding correspondence and returned new business
Responsible for compliance
- Adhere to company policies and procedures, code of conduct in accordance with FSB and regulatory requirements
- Comply with FAIS requirements
- Assist with the audit and control of attendance registers, client survey, pulse reports, activities, staff leave and any other requirement
- Comply with disciplinary and grievance procedures
- General supervision of branches including branch visits to ensure that the branches’ administration runs effectively and efficiently.
- Monitor business retention
Requirements:
- Degree/Diploma in Management
- FAIS Compliant
- Regulatory Examination Level 1 (Representatives) RE5
- Recognised Qualification as per the FSB
- 3 years’ experience in the Insurance Industry
- 1 years’ experience in Supervisory Role
Send your CV and latest pay slip toAtripleA Recruitment and Tempswww.aaaa.co.zaAtripleA recruitment & tempsRecruiter
Expected salary: R22000 per month
Location: Durban, KwaZulu-Natal
Job date: Tue, 08 Oct 2024 23:46:50 GMT
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