Job Title: Claims Team Leader (Finance/Insurance)
Company:AtripleA Recruitment & Temps
Job description: Job Summary Claims Team Leader (Finance/Insurance)Location: SandtonOur Client, a specialist life insurer group who provide insurance solutions to organized, structured and legally constituted groups, has an opportunity for a Claims Team Leader to join their team.Key Responsibilities:Claims Management:
- Allocation of daily incoming mail
- Ensuring delegated daily claims are attended to timeously
- Checking and assessment of all Claims (Group Life Assurance; Credit Life; Hospital; Dread Disease and Funeral claims) in accordance to Internal processes and procedures
- Assessments and authorization of claims to be in line with the delegation of authority (as amended from time to time)
- Repudiate claims that do not qualify in terms of the Policy terms and conditions
- Ensure accurate recording of all claims on the Administration system
- Ensuring that claim payments are made within the agreed SLA and approval is in line with the relevant Policy terms and conditions
- Fraud detection and prevention
- Checking cash call requests (where Reinsurance is applicable)
- Check and ensure accuracy of Monthly Reconciliation of cash calls submitted and paid
- Attend to client’s queries and complaints (as guided by the Internal Procedure)
Supervision of Staff:
- Ensure that Performance Contracts are in place
- Manage team performance
- Monitoring of daily and monthly deliverables
- Staff Supervision
- Facilitating on the job training where necessary
- Coaching and monitoring staff
Reporting:
- Weekly and monthly reports on claims
- Prepare regularly client reports
- Prepare claims experience reports
- Regulatory reports
Others:
- Ensure adherence to internal processes
- Ensure effective client communication
- Identifying areas of improvement and providing recommendations to Management
- Any other allocated Projects/Assignments
- To provide the necessary support to the Claims Manager
Key Requirements:
- Matric Certificate
- RE 5
- Diploma/ Degree / any Post-Matric Qualification (Will be an Advantage)
- Min 4-6 years Administration Experience
- Min 2-3 years Supervisory Experience
- Accounting (Will be an advantage)
- Excel Knowledge
- Computer skills
Other Attributes:
- Strong customer service skills
- People skills
- Good time management
- Ability to work accurately under pressure
- Result orientated person
- Ability to work within a team and independently
- Demonstrate personal and professional development
Send your CV and latest pay slip toATripleA Recruitment and Tempswww.aaaa.co.za#atriplea #recruitment #vacancy #Claims #Team #Leader #FinanceAtripleA recruitment & tempsRecruiter
Expected salary: R20000 – 32000 per month
Location: Sandton, Johannesburg
Job date: Tue, 08 Oct 2024 22:43:41 GMT
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