Job Title: Onboarding Admin Assistant
Company:Mayfly Group
Job description: Job Summary
Minimum requirements for the role:
- Must have Grade 12, a relevant tertiary qualification is advantageous
- Solid administrative experience, preferably within a law firm environment
- Strong analytical and problem-solving skills
- Excellent telephone etiquette with a clear, friendly, and professional communication style
- Ability to work under pressure and meet tight deadlines while maintaining high-quality client service
- Effective team player with strong collaboration skills
- Self-motivated with the ability to work independently and take initiative
- Must have proficient IT skills
- Must be able to work UK hours
The successful candidate will be responsible for:
- Carrying out file opening for the Department.
- Onboarding clients in line with internal processes, ensuring relevant paperwork is being completed in a timely manner.
- Communicating with clients via email and telephone, including answering calls from clients and transferring them to the relevant fee earner and support staff where required.
- Conducting anti-money laundering checks.
- Undertaking visual identification verification checks.
- Adhering to internal and external compliance requirements.
- Maintaining accurate records and performing data entry on internal and external systems.
- Liaising with external providers such as the Land Registry on matters where required.
- Identifying and suggesting areas for improvement, such as efficiencies to be made to existing processes.
- Providing administrative support to the Department where required.
Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidatesMayfly AgriRecruiter
Expected salary: R12000 – 15000 per month
Location: Western Cape
Job date: Fri, 07 Feb 2025 00:39:41 GMT
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- Contact Information: Use a professional email address and include a phone number. LinkedIn or a personal website can also add value.
- Personal Statement: In 2-3 lines, summarize your strengths and career goals, tailored to the job you’re applying for.
- Work Experience: List roles in reverse-chronological order. Focus on achievements with measurable results, e.g., “Increased sales by 20%.”
- Education: Only list qualifications relevant to the job or recent achievements if early in your career.
- Skills: Include both technical and soft skills. Use keywords from the job description to improve ATS compatibility.
- Formatting: Stick to one or two clean fonts, consistent margins, and ample white space. Avoid graphics unless you’re in a creative field.
- Proofreading: Errors harm your credibility. Review carefully or ask someone else to check for mistakes.
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