Job Title: FIT Reservations
Company:
Job description: Responsibilities:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
Requirements:
- High school diploma.
- 5+ years experience in the position of Reservations Agent
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in microsoft office suite.
- Data entry experience.
- Flexible working hours.
Job ID362583Job TitleFIT ReservationsEmployer Type–Job Type–FT/PT–Province–Town/CityCape TownSalary TypeMonthlySalaryR18 000 – R20 000Start DateImmediately
Expected salary: R18000 – 20000 per month
Location: Cape Town, Western Cape
Job date: Tue, 26 Nov 2024 23:27:32 GMT
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