Job Title: Customer Service Support Representative
Company:
Job description: Our client is looking for experienced Call Centre Staff Customer Service Representatives to assist clients over the phone with regards to service complaints and queries.Salary R 6000 – R 8000 pmJob Requirements· Matric· 1-3 Years’ experience as a Call Centre Customer Service Representative· Ms Office and Computer LiterateJob Duties· Call Centre Duties – Receive incoming calls to assist with clients / customer request and complaints service· Assisting Customers over the phone with policies and procedure of the company· Monitoring calls to report technical assistant to clients· Office Administration – Record keeping of all calls and job cards· Managing own customer service support deskThe post appeared first on .
Expected salary: R6000 – 8000 per month
Location: Gauteng
Job date: Sat, 23 Nov 2024 23:38:26 GMT
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- Contact Information: Use a professional email address and include a phone number. LinkedIn or a personal website can also add value.
- Personal Statement: In 2-3 lines, summarize your strengths and career goals, tailored to the job you’re applying for.
- Work Experience: List roles in reverse-chronological order. Focus on achievements with measurable results, e.g., “Increased sales by 20%.”
- Education: Only list qualifications relevant to the job or recent achievements if early in your career.
- Skills: Include both technical and soft skills. Use keywords from the job description to improve ATS compatibility.
- Formatting: Stick to one or two clean fonts, consistent margins, and ample white space. Avoid graphics unless you’re in a creative field.
- Proofreading: Errors harm your credibility. Review carefully or ask someone else to check for mistakes.
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