Job Title: Customer Service Representative (Operations Center)
Company:
Job description: We have full time vacancies available based in our clients Operations Center.Your usual day in the office will include:Engaging with customers to provide the best solutions to their needs.
Providing excellent customer service at all times.
Contributing to the success of our clients business through making recommendations for improvement and taking ownership of your own results.
Meeting the high standards expected within our clients culture and customer expectations such as call handling times and call quality.You’ll be successful in this role if you have:Proven experience in providing the best customer service at all times.
Experience where you have to listen, engage with and understand customers needs.
Proven ability to problem solve and work under pressure.
The ability to work both autonomously and as part of a team.
Excellent written and professional verbal communication skills.
Self-motivated and aptitude to learn and develop oneself– our clients can provide the tools and support to set you up for success. Full product training will be provided for successful candidates.
Demonstrated experience using Microsoft Office packages.Basic salary is R 7500 per month plus high commission earning potential.Whilst we really do appreciate all applications, only short-listed candidates will be contacted.If you don’t hear back from us within 14 days from your application please consider your application unsuccessful.The post appeared first on .
Expected salary: R7500 per month
Location: Durban, KwaZulu-Natal – eThekwini, KwaZulu-Natal
Job date: Fri, 08 Nov 2024 23:07:47 GMT
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- Contact Information: Use a professional email address and include a phone number. LinkedIn or a personal website can also add value.
- Personal Statement: In 2-3 lines, summarize your strengths and career goals, tailored to the job you’re applying for.
- Work Experience: List roles in reverse-chronological order. Focus on achievements with measurable results, e.g., “Increased sales by 20%.”
- Education: Only list qualifications relevant to the job or recent achievements if early in your career.
- Skills: Include both technical and soft skills. Use keywords from the job description to improve ATS compatibility.
- Formatting: Stick to one or two clean fonts, consistent margins, and ample white space. Avoid graphics unless you’re in a creative field.
- Proofreading: Errors harm your credibility. Review carefully or ask someone else to check for mistakes.
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