Job Title: Customer Service Liaison Officer
Company:AJ Personnel
Job description: Job SummaryMinimum Requirements
- Grade 12 or equivalent
- 3 – 4 Years previous experience in a similar Customer Liaison role in a manufacturing environment
- Working knowledge of InforVisual (ERP System) advantageous
- Proficient on MS Office Suite
Responsibilities
- Maintain a thorough understanding of company’s products and services
- Serve as the primary point of contact for Clients, addressing inquiries and resolving issues
- Collaborate with various departments to facilitate Client requests and provide support
- Monitor Client feedback and work with the team to develop strategies for service improvement
- Ensure timely and successful delivery of solutions according to Customer needs and objectives
- Build and maintain long-lasting Client relationships
- Manage Client expectations through high-quality customer service
- Keep detailed records of Client interactions and transactions, documenting all correspondence and solutions provided
TO APPLY:
- Only if you do meet the minimum job requirements and experience as mentioned above, you may submit a detailed updated CV.
- Please Apply Online and complete your registration on Ditto Hire (our application tracking system) to enable and protect you as a candidate to accept the new POPIA terms and conditions. This will then create your permanent profile with which you can apply for all jobs as advertised by AJ PERSONNEL. However, you may remove your profile from AJ PERSONNEL when you are no longer in the job market.
- AJ Personnel is fully POPIA Compliant.
- Please take note that the applicants who do not adhere to the above criteria will not be considered for the respective position.
- Note our clients may expire jobs at their own discretion.
- AJ PERSONNEL will only respond to shortlisted candidates.
- If you have not received a response within two (2) weeks from applying, your application was most likely unsuccessful.
AJ PersonnelRecruiter
Expected salary: R500000 – 600000 per year
Location: Johannesburg, Gauteng
Job date: Fri, 15 Nov 2024 23:37:19 GMT
Professional CV Tips for Success – jobsguru.co.za
- Contact Information: Use a professional email address and include a phone number. LinkedIn or a personal website can also add value.
- Personal Statement: In 2-3 lines, summarize your strengths and career goals, tailored to the job you’re applying for.
- Work Experience: List roles in reverse-chronological order. Focus on achievements with measurable results, e.g., “Increased sales by 20%.”
- Education: Only list qualifications relevant to the job or recent achievements if early in your career.
- Skills: Include both technical and soft skills. Use keywords from the job description to improve ATS compatibility.
- Formatting: Stick to one or two clean fonts, consistent margins, and ample white space. Avoid graphics unless you’re in a creative field.
- Proofreading: Errors harm your credibility. Review carefully or ask someone else to check for mistakes.
For more guidance, visit jobsguru.co.za.