Job Title: Customer Service Advisor
Company:Shorza
Job description: Job SummaryExciting Opportunity: Customer Service Advisor / Customer Call Centre Agent in Sandton!Are you a Customer Service expert looking for your next challenge? Do you thrive in fast-paced environments and enjoy helping others? If so, we want YOU to join our team!
We are collaborating with a prestigious UK client to find a Customer Service Advisor based in Sandton. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their needs are met efficiently.The ideal candidate will:
-Have 2+ years of experience in sales, customer service, or a related field.
-Be fluent in English, enabling effective communication with our diverse clientele.
-Have experience with ticketing systems such as Zendesk, or show a strong willingness to learn quickly.
-Be willing to work in-office in Sandton during UK hours, including night shifts.
– Exhibit self-management skills, with the ability to work independently as well as part of a team.
-Apply common sense and logical problem-solving skills to handle a high volume of phone calls throughout the day.
-Be ready to commit to an interview, complete assessments and psychometric testing.
Join a vibrant, supportive team that values your contributions and offers opportunities for personal and professional growth!Ready to make an impact? Don’t miss out-apply today! Send your resume toShorza LtdRecruiter
Expected salary: R9500 per month
Location: Sandton, Johannesburg
Job date: Sun, 22 Sep 2024 22:59:46 GMT
Professional CV Tips for Success – jobsguru.co.za
- Contact Information: Use a professional email address and include a phone number. LinkedIn or a personal website can also add value.
- Personal Statement: In 2-3 lines, summarize your strengths and career goals, tailored to the job you’re applying for.
- Work Experience: List roles in reverse-chronological order. Focus on achievements with measurable results, e.g., “Increased sales by 20%.”
- Education: Only list qualifications relevant to the job or recent achievements if early in your career.
- Skills: Include both technical and soft skills. Use keywords from the job description to improve ATS compatibility.
- Formatting: Stick to one or two clean fonts, consistent margins, and ample white space. Avoid graphics unless you’re in a creative field.
- Proofreading: Errors harm your credibility. Review carefully or ask someone else to check for mistakes.
For more guidance, visit jobsguru.co.za.
